Terms &
Conditions.
1. Definitions
- “Forma Digital,” “we,” “us,” or “our” refers to the digital agency operating under the name Forma Digital, based in India.
- “Client” or “you” refers to any individual, business, or entity that accesses our website or engages our services.
- “Services” refers to web design, e-commerce development, portfolio creation, and any other digital services provided by Forma Digital.
- “Deliverables” refers to the specific outputs, files, designs, and code produced as part of a project engagement.
- “Website” refers to the website at www.formadigital.in.
2. Use of Website
By accessing our website, you agree to:
- Use the website only for lawful purposes and in a manner that does not infringe on the rights of others
- Not attempt to gain unauthorised access to any part of the website or its related systems
- Not use automated tools (bots, scrapers) to collect content from the website without written permission
- Not post or transmit any harmful, offensive, or illegal content through our contact forms
- Not misrepresent your identity or affiliation when contacting us
We reserve the right to refuse access to or terminate use of our website for any person who violates these terms, at our sole discretion and without prior notice.
3. Service Engagement
3.1 Project Initiation
A formal engagement begins only when both parties have agreed in writing to the project scope, timeline, and payment terms, and when the agreed-upon deposit has been received. Submitting a contact form or exchanging emails does not constitute a binding contract.
3.2 Scope of Work
The scope of each project will be defined in a Project Brief or Statement of Work (SOW) agreed upon before work commences. Any requests outside the agreed scope will be treated as change requests and may be subject to additional fees and revised timelines.
3.3 Client Responsibilities
Clients are responsible for:
- Providing all required content, assets, and access credentials in a timely manner
- Providing prompt feedback at each review milestone (typically within 5 business days)
- Ensuring all materials provided do not infringe third-party intellectual property rights
- Obtaining all necessary licences for third-party content included in the project
Delays caused by the client's failure to provide timely materials or feedback may result in revised timelines and potential additional charges.
3.4 Revisions
Each project phase includes a defined number of revision rounds as specified in the project agreement. Additional revisions beyond those included will be billed at our current hourly rate.
4. Payment Terms
4.1 Payment Schedule
Unless otherwise agreed in writing, our standard payment structure is:
- 50% deposit — due before work commences
- 50% final payment — due upon project completion and before final deliverables are handed over
For larger projects, milestone-based payments may be arranged as specified in the project agreement.
4.2 Invoicing
Invoices are due within 7 calendar days of issue unless otherwise stated. Late payments may be subject to a late fee of 1.5% per month on the outstanding balance.
4.3 Currency
Pricing may be quoted in USD or INR. The currency will be specified in the project proposal. Bank transfer fees, if any, are the responsibility of the client.
4.4 Project Suspension
We reserve the right to pause work on a project if payment is not received within 14 days of the due date. Projects suspended due to non-payment may be subject to a restart fee.
5. Intellectual Property
5.1 Client-Provided Materials
You retain ownership of all content, logos, images, and other materials you provide to us. By providing these materials, you grant us a non-exclusive licence to use them solely for the purpose of delivering your project.
5.2 Deliverables Ownership
Upon receipt of full payment, Forma Digital transfers to the client all rights to the final custom Deliverables created specifically for the project (e.g., custom design files, custom code). This transfer does not include:
- Third-party frameworks, libraries, or plugins used under open-source or commercial licences
- Stock assets or licensed fonts not assigned to the client
- Our proprietary internal tools, processes, or code templates
5.3 Portfolio Rights
Unless explicitly agreed otherwise in writing, we reserve the right to display completed project work in our portfolio, case studies, and marketing materials after the project has launched publicly.
5.4 Forma Digital Brand
All content on this website — including text, visuals, code, and the Forma Digital name and identity — is the intellectual property of Forma Digital and may not be reproduced or used without written permission.
6. Confidentiality
Both parties agree to keep confidential any proprietary business information disclosed during the engagement. We will not share your confidential business information with any third party except as required to deliver the project (e.g., sharing credentials with a hosting provider).
This confidentiality obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.
7. Warranties & Representations
Forma Digital warrants that:
- We have the right to enter into project engagements with clients
- We will perform services with reasonable care and skill
- Deliverables will substantially conform to the agreed project brief
We do not warrant that:
- The website or deliverables will be error-free or uninterrupted at all times
- Specific business outcomes (e.g., conversion rates, revenue) will be achieved
- Third-party platforms or services (Shopify, Sanity, Vercel) will function without interruption
8. Limitation of Liability
To the maximum extent permitted by applicable law, Forma Digital shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, loss of data, or loss of business opportunity, arising from the use of or inability to use our services or website.
Our total aggregate liability for any claim arising from a project engagement shall not exceed the total fees paid by the client for that specific project.
9. Termination
Either party may terminate a project engagement with written notice. In the event of termination:
- The client is liable for payment of all work completed up to the termination date
- The deposit is non-refundable once work has commenced (see our Refund Policy for details)
- We will provide the client with all completed work files within 14 days of receiving final payment
10. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation between the parties.
If a dispute cannot be resolved through negotiation within 30 days, the parties agree to submit to the exclusive jurisdiction of the courts of Rajasthan, India.
11. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.
12. Contact
For questions about these Terms, please contact us: